Question 1

How can I book a tour with Adash Safari Zanzibar?

Accepted Answer

You can book your tour through our website by completing the booking form. Once we receive your request, we will contact you via WhatsApp or email to confirm the details of your tour.

Question 2

What payment methods do you accept?

Accepted Answer

We accept several convenient payment methods. Our team will provide you with the available payment options when confirming your booking.

Question 3

Do I need to pay in advance to book a tour?

Accepted Answer

Payment requirements may vary depending on the tour. Our team will explain the payment details and confirm your booking before the tour date.

Question 4

Can I cancel my booking after making a reservation?

Accepted Answer

Yes, you can request to cancel your booking. Cancellation conditions may depend on the tour and how close the cancellation is to the scheduled date. Please contact us as soon as possible if you need to cancel.

Question 5

Can I change my tour date after booking?

Accepted Answer

Yes, you can request to change your tour date. We will do our best to accommodate your request, subject to availability.

Question 6

What happens if the weather is bad on the day of my tour?

Accepted Answer

Your safety and comfort are our priority. If weather or sea conditions are not suitable for the planned activity, we may recommend changing the tour date or adjusting the activity.

Question 7

Will my boat tour be cancelled if the sea conditions are unsafe?

Accepted Answer

If sea conditions are considered unsafe, the boat activity may be postponed or rescheduled. We always prioritize the safety of our guests and follow the advice of the local boat crew and relevant authorities.

Question 8

Do you provide hotel pick-up and drop-off?

Accepted Answer

Yes, hotel pick-up and drop-off can be arranged for our guests. This service is available at an additional charge unless otherwise stated for a specific tour.

Question 9

Can you arrange airport transfers?

Accepted Answer

Yes, we can arrange airport pick-up and drop-off upon request. Please provide your flight details when making your booking so we can assist you with the arrangements.

Question 10

Can I customize my tour?

Accepted Answer

Yes, some tours can be customized according to your preferences, available time and activities. Contact us and we will help you create an experience that suits your needs.

Question 11

Can I book a private tour for my family or group?

Accepted Answer

Yes, private tours can be arranged for individuals, families and groups. Contact us with your group size and preferred tour, and we will help arrange the experience.

Question 12

Are children allowed to join the tours?

Accepted Answer

Yes, children can join many of our tours. However, age and safety requirements may vary depending on the activity. Please let us know the ages of the children when booking.

Question 13

What should I bring with me on the tour?

Accepted Answer

We recommend bringing swimwear, sunscreen, sunglasses, a hat, comfortable clothing, a towel and a camera or phone. For specific tours, we may provide additional information about what to bring.

Question 14

Are meals and drinks included in the tour?

Accepted Answer

Meals and drinks depend on the specific tour you choose. Please check the “Price Includes” section of your selected tour or contact us for clarification before booking.

Question 15

How can I contact you if I have a question or need help?

Accepted Answer

You can contact Adash Safari Zanzibar through WhatsApp, email or the contact details provided on our website. Our team will be happy to assist you with bookings, tour information and any questions you may have.

WhatsApp +255704461356 | info@adashsafari.com

FAQS - FREQUENTLY ASKED QUESTIONS